Telephone Banking - Voice Response Unit (VRU)

Local — (716) 483-1118
Toll Free — (866) 793-9513

This 24/7 service allows you to check balances, account history, withdrawals, checks cleared, deposits and it even allows you to transfer funds between accounts!

Why Choose the VRU?

It's Real Time ~ This means that the moment a transaction is posted to your account, you will be able to find out on the VRU. 

It's Free ~ GCFCU provides both a local and toll-free number at no cost to our members. It's a great tool to use when on vacation, or away from home.

How do I sign up?

Contact us to sign you up today! It only takes a second and you'll be able to access our easy to use voice response system immediately!

Foreign Currency

Greater Chautauqua FCU offers you the most convenient, safest and secure method of purchasing foreign currency for 100+ countries without paying exorbitant fees found in airports, hotels, and currency exchange outlets throughout the world.

Benefits of Purchasing Foreign Currency through GCFCU:

  • Buy today and go prepared! Avoid a surcharge fee when using a credit card overseas on purchases.
  • Unsure how much foreign currency you will need? With the Currency Price Protection service you can purchase up to $1,000 USD of most foreign currencies and return any amount at the same exchange rate as originally purchased.  Please note that this amount will vary from currency to currency. For Euros and English Pounds, you can now purchase up to $2,500 USD with Currency Price Protection and return any amount at the same exchange rate as originally purchased.
  • Avoid waiting in long lines after a long overnight flight.
  • Avoid unnecessary fees and inflated exchange rates in airports, hotels, and banks.

Foreign Currency Ordering & Delivery Timeframe

Please note that the online order cut-off time for next day delivery is 11:00am, Monday thru Friday, excluding Holidays. For example, if your order is placed online by 11:00am on Tuesday, you have the ability to pick it up at a GCFCU branch on Wednesday. If your order is placed anytime after 11:00am on Tuesday, your order will not be available for pick-up until Thursday.

In addition, please note that exotic currencies take an additional 1 - 2 business days to receive. Also, please be aware of Credit Union Holiday Closings when ordering currency. For full details on delivery times on all types of foreign currencies, please call us at (716) 665-3799 or (866) 793-9513.

Wire Transfers

Move money across county, state, country, or even world with ease. We offer our members both domestic and international wire transfer capabilities. Contact us for details.

Teller Services

  • Teller checks
  • Coin counting
  • Fax service
  • Money Orders